Terms of Service — VNL Trans

1. Service provider

The vnltrans.bg website is operated by VVI ENGINEERING EOOD, UIC 206536665, with its registered office and management address at: Bankya (1320), 1 Ivanyansko Shose St., trading under the brand VNL TRANSPORT (VNL Trans).

Contact: tel. +359 892 630 308 · email vviengineering@gmail.com
Supervisory authorities: Consumer Protection Commission (CPC) and Commission for Personal Data Protection (CPDP).

2. Subject matter

Through the website, the company presents its transport and moving services and also enables users to send enquiries and obtain a quote. The website does not provide an online ordering or online payment function.

3. Enquiries and quotes

An enquiry sent through the contact form does not constitute a concluded contract, but an invitation to make an offer. A contract is concluded after separate confirmation by both parties as to the scope, deadline and price of the service.

4. Prices

The prices of the services are determined individually depending on the volume, distance and conditions of the specific order and are stated in the quote provided. The survey and the quote are free of charge.

5. Liability

The company takes care to ensure that the information on the website is accurate and up to date, but is not liable for any indirect damages arising from its use. Liability for the services performed is governed by the separate contract/quote and in accordance with applicable Bulgarian law. Consumers' rights under the Consumer Protection Act remain unaffected.

6. Intellectual property

All content on the website (texts, the VNL TRANSPORT / VNL Trans logo, images and design) is the property of VVI ENGINEERING EOOD and is protected by law. Reproduction of it without written consent is prohibited.

7. Personal data

The processing of personal data is carried out in accordance with the Privacy Policy, which forms an integral part of these Terms of Service.

8. Applicable law

For matters not regulated by these terms, applicable Bulgarian law shall apply.

9. Dispute resolution

Disputes are resolved through negotiation, and, failing agreement, by the competent Bulgarian court. Consumers may also refer a dispute to a conciliation commission:

General Conciliation Commission attached to the Consumer Protection Commission, based in Sofia
Sofia 1000, 1 Vrabcha St., floors 3, 4 and 5
Consumer Protection Commission (CPC)
Hotline: 0700 111 22 · Email: info@kzp.bg · Website: www.kzp.bg

Last updated: 20 June 2026 · Document: Terms of Service · VNL Trans